FAQ - Frequently Asked Questions

Welcome To Cypress Creek Co Op

Q- How does this work?

A- Each week I go to wholesale markets, local farms, & various buyers and price out what fresh items will be included in the bin for the week.

Q- How do you choose what to put in the bin?

A- I try to buy local 1st based on what is in season. Most produce has a growing season and purchasing fruits/veggies in season at wholesale amounts can save you greatly.Not all produce is local. We do not have any apple orchards here in Florida..they grow in Washington & New York. Grapes grow better in California. I try to shoot for 5 veggies & 5 fruits every week, however some weeks may differ...more or less based on the types of items inside.

Q- How do I order?

A- Ordering happens right here on the website. You may order a bin or a la carte.
Every Sunday/Monday I post what will be included in the bin for the week....sometimes I may post as early as Saturday afternoon. There is a post with neighborhood information, bin contents, times & locations....it will also include a link to our website. You will have 2 options. Medium or Large. You should receive and email response after submitting your order. Please look in your spam folder, the responses tend to go there.

Q- How much are in each bin size?

A- A medium bin will feed a family of 4. A large bin will feed a family of 5-7. A large bin is NOT double every item. We double most items in a large, but not all items. Both bin sizes have the same kinds of items but not the same amounts.

Q- How much is a bin?

A- A medium bin $20. Large bin $30.

Q- What is the once a year fee?

A- There is a once a year fee at the beginning of the year or when you join the Co Op . The fee is $5. It goes towards bags, canopies, tables, supplies...etc.

Q- How do I get my produce home?

A- At this time we are doing drive through pick up and produce is pre-bagged and put into your vehicle.
I have seen folks bring almost ANYTHING to bring home their produce. Bags, shoppers, laundry baskets, empty boxes...etc.

Q- Do I have to sign up every week?

A- Not at all! There is no commitment or contract or trial etc. Once you pay your $5 fee you are in. You order when you want to. When you need to.

Q- When and where are pick ups?

A - SUN CITY CENTER - Shouth Shore United Church of Christ is Tuesday 4pm to 7:30pm. 1501 La Jolla Ave, SCC, FL.

MIRA BAY Delivery is Tuesday 5pm-9pm. You must live in this neighborhood to get delivery.
(Pick up is Tuesday 5:30pm to 8pm. 207 Point Harbor Lane, Apollo Beach, FL. ON HOLD UNTIL FURTHER NOTICE)

HARBOUR ISLES DELIVERY is Tuesday 5pm-9pm. You must live in this neighborhood to get delivery.

MIRA LAGO Delivery is Tuesday 5pm-9pm. You must live in this neighborhood to get delivery.

RIVERBEND Delivery is Tuesday 5pm-9pm. You must live in this neighborhood to get delivery.

SUMMERFIELD pick up is Wednesday 4pm to 7:30pm. 13050 Summerfield Blvd., Riverview, FL. It is in the Golf course community parking lot.

TGH pick up is once a month on Wednesday. ON HOLD UNTIL FURTHER NOTICE.

WATERSET DELIVERY is Wednesday 5pm to 9pm. You must live in this neighborhood to get delivery.

SUMMERFIELD DELIVERY is Wednesday, 5pm-9pm. You must live in this neighborhood to get delivery.

AYERSWORTH DELIVERY is Wednesday 5pm to 9pm. You must live in this neighborhood to get delivery.

FISHHAWK pick up is Friday 4pm to 7:30pm. 6026 Churchside Dr., Lithia, FL.

FISHHAWK DELIVERY is Thursday 5pm-9pm. You must live in this neighborhood to get delivery.

MOOSE LODGE pick up is Thursday 4pm to 7:30pm. 804 S. Miller Rd, Valrico, FL.

DOWNTOWN TAMPA pick up is once a month on Friday 11am to 2pm. Joe Chillura Courthouse Square- 600 E. Kennedy Blvd., Tampa, FL ON HOLD UNTIL FURTHER NOTICE

ST.MATTHEWS pick up is Saturday 10:30am to 1pm. 10701 Bloomingdale Ave., Riverview, FL.

BAYCARE Valrico pick up is the 3rd Saturday of the month 10:30am to 1pm. 2479 Bloomingdale Ave., Valrico.


Ruskin Drive In Pick up is Saturday 9am to 1pm. 5011 Hwy 41 N, Ruskin, FL ON HOLD UNTIL FURTHER NOTICE

We have maps of these locations in the photo album on the page. Locations and times will always be in the order and add on posts for the week. Also if there is a last minute pick up change, we will post it on the page and send out an email.

The most up to date information about pick up locations and times will be in the bin order post. The current Bin order post will supersede the information about locations and times.

If you have questions about pick up locations or home delivery you may contact us on the FB page or email at cypresscreekcoop@gmail.com

Q- How do I get a pick up in my own neighborhood?

A- If there is enough interest for a pick up in a new location we would need folks interested in set up & distribution. If you would like more information on what that entails feel free to message me.

Q- What are add-ons, amish, milk, and meat?

A- Add ons, amish, milk, and meat are items that you can purchase in addition to your bin or a la carte. Sometimes I purchase items such as berries, melons, citrus, etc in addition to your bin. I post what the item is & price...then you can request the item in addition to your bin. You DO NOT have to purchase a bin to purchase add ons. Perhaps you don't want a bin for the week, but you would like to buy some add ons...feel free.

Q-How do I pay?

A- We accept cash, credit, and PayPal. Credit has a $2 fee.Pick up locations pay at pick up at this time.
Delivery orders are invoiced separately and must be paid by noon the day of delivery. Delivery address must be put on invoice when paying.

Q- What if I cant pick up my bin after I signed up?

A- Things happen. Please try to find a family member or friend to pick up your bin for you. If you let me know that you had an emergency or something urgent came up and you are unable to pick up your bin at times we can accommodate you. We really need a 24 notice before pick up to cancel bins. However...if you purchase a bin...fail to pick up..then its strike one. Strike 2 you are out of the Co Op...and I promise its a Co Op you want to be a part of. All of this produce is pre-purchased so when you don't pick up someone else is stuck with the bill if it isn't sold. So please...don't sign up if you cant pick up.

Q- If I can’t pick up my bin at the location I chose, can I pick it up later in the week at another location?

A- If you let us know more than 24 hours in advance, we can accommodate changing the pick up to another location. Less than 24 hours and your bin that you did not pick up will be donated and it will count as a strike.

Q- What happens if something is bad?

A- Produce is perishable & never perfect. We do not get the same luxury as big box retailers in getting to grade through foods to display the prettiest. Sometimes our peppers are distorted...are zucchini is gigantic...or your peaches are shaped funny. But it all tastes the same. However...sometimes we may get a bad lot. If this happens please message me and if you can..snag a picture. If there is a mass amount of folks with the same problem...sometimes I can get credit from the farmer/wholesaler. Not always. I try my very best to ensure that everything is awesome.

Q- What if there is something in the bin that I don't like?

A- AT THIS TIME WE ARE NOT DOING TRADE OUTS DUE TO DRIVE THROUGH PICK UP.
First...we encourage you to branch out and try new things. That's one of the best parts of this Co Op. Trying new things for you and your family. Don't know how to prepare something? No worries...everyone in the group loves to trade ideas/recipes. Still don't want the item? Trade it out.
you do not have to purchase a bin to place an order.

Q- What is a "trade" and how do you make one?

A- AT THIS TIME WE ARE NOT DOING TRADE OUTS DUE TO DRIVE THROUGH PICK UP.
When you pick up there are 2 pre made bins at the end of the line. You can take your item quantity and leave it in the bin & choose another item quantity from the bin.

Q- What about organic?

A- We are not carrying an organic bin at this time. We do sometimes have some organic items in the bin or available in the add ons.

Q- Can someone else pick up my bin?

A- Yes. However...YOU are responsible for letting them know if you had any "add ons"..."trades" or additional bins. If they came back with a regular bin and you made trades with someone..but forgot to let your person know...do not be upset. IT is your responsibility.

Q- How can I help?

A- Interested in helping out? Want to earn a free bin? We need folks to help before and during pickup. The day before each pick up at 10am a post will go out in our Facebook group asking for volunteers. A volunteer shift is about 4 hours and you will receive a free medium bin for volunteering. You must still pre-order your bin.

Q- How do I "Refer a Friend"?
A- Go to our website at www.cypresscreekcoop.com.
Click/press little blue rewards ribbon in lower right hand corner. If you do not have an account, click/press join now. If you have an account, click/press sign in. After you have signed in or created an account, click/press the blue ribbon again. At the bottom of the little box, click/press refer your friends. Your referral link is in the white box. if you click/press the lower right corner of the referral link box, it will copy the link to your clipboard. Or you can highlight and right click to save link. Share link with your friends and family.
If your new to Co-op friend used your referral link when they ordered your referral account will be credited on Sunday with reward points.

 

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